1 Hour Death Doula Support Session

Cancellation Policy

At Soul Symbiosis, I understand that illness, end-of-life care, and grief are inherently unpredictable. My policies are designed to be flexible and compassionate while honoring the time reserved for your family. Booking & Scheduling Confirmation Required: All booking requests for single sessions and time banks are subject to my confirmation to ensure alignment, safety, and travel availability. Format: Appointments are available in person throughout the Tucson area, over the phone, or virtually via Zoom. Time Bank Structure: Purchasing a 4-hour or 8-hour time bank includes the full block of hours. Initial booking requests reserve your first meeting; subsequent hours are scheduled collaboratively as needs arise. Time is deducted in 15-minute increments, and all hours must be used within 90 days of purchase. Cancellations & Rescheduling Emergencies & Changing Conditions: If a visit needs to be canceled or rescheduled due to a sudden medical emergency, hospitalization, or death, no fee or penalty will apply. Please notify me as soon as reasonably possible. Non-Emergency Notice: For routine rescheduling or non-emergency cancellations, please provide at least 24 hours of advance notice so that time may be offered to another family in need. Late Cancellations (Under 24 Hours): For non-emergency cancellations made with less than 24 hours' notice, a $50 late fee may be charged (or 30 minutes deducted from an active time bank) to honor scheduled preparation and reserved time. Refunds: Unused single sessions may be refunded if canceled with more than 24 hours' notice. Time bank purchases are non-refundable once support has begun, but remaining unused hours may be transferred to another family member within the 90-day window upon request. Waitlist If a preferred appointment time is full, you may request to be added to the waitlist. Should an opening become available, waitlisted clients will be notified in the order requests were received.

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